What you need to do (beside insane luck) to submit a refund request not as a 'refund request'. it clearly says within 2 weeks of game release and you played less than 2 hours you are eligible for a refund. Black3ird To encourage you, stating a fact that there are 'very very very very' rare refund requests that got accepted past 2 hrs limit but they are exceptions which won't break the rule. But that is for games that you buy after its released, check out the link i sent it is for Pre orders. ![]() Originally posted by Helghast Trooper:Actually wrong, i just researched about it.Īdditional information and troubleshooting instructions for existing refund requests can be found in our Common Refund Questions FAQ. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.Īdditional information and troubleshooting instructions for existing refund requests can be found in our Common Refund Questions FAQ. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Preordered games that have been released are still eligible for a refund, as long as the refund request is submitted within two weeks of the game’s release, and the game has been played for less than two hours."Īs you can see it says "Within two weeks of the game's RELEASE"Īnyways I really want to play this game so i am gonna wait for a patch, while playing it like this it is not that bad. It doesn't matter whether or not they finished the. Actually wrong, i just researched about it.Ĭlearly says "Can I still refund my pre-order after the game comes out? Steam's refund policy allows users to return games 'within two weeks of purchase and with less than two hours of playtime' for any reason. ![]() Originally posted by |-Gaben-|:it's from date of purchase. DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred.
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